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Case Study : Ace Hardware
TopView™ empowers managers with wireless access to real-time branch information

Deliver™
Make accurate pick-ups and delivery of consignments...

Service™
Access information in real time from the point of service...

Guide™
Access accurate maintenance procedures on the job...

Assets™
Track and manage your company's assets effectively...

FlightLine™
Effective management of aircraft maintenance and ground handling services ...

TopView™
Receive and update highly sensitive information directly from corporate data sources...

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TopView™

“Top View™ gives all of our managers complete control over branch activity, leading to better decision making and inventory management.”
Ace Hardware

Managers at all levels throughout the enterprise are more mobile than ever. At the same time, they often find themselves working during off-hours, particularly late at night or on weekends and holidays. In order to best manage their organizations, managers require 24/7 mobile-device access to back-office information from wherever they may be located. Mobideo’s TopView™ delivers up-to-the-minute corporate data to managers anytime, anywhere, thereby helping them improve their decision-making and managerial capabilities.

Powered by the MobIT™ platform, TopView™ enables managers to securely receive and update highly sensitive information directly from corporate data sources, without having to contact back-office personnel. With TopView™, managers have around-the-clock access to cash flow, inventory, sales, product, manufacturing, employee and other data. TopView™ offers two modes for information access: data retrieval on demand (pull), and automatic data notification according to pre-defined parameters (push), such as customer credit-limit deviation.

Catering to different types of managers – such as plant, sales, field and executive – at different levels within the corporate hierarchy, TopView™ can be customized to meet individual managerial and company-specific needs. With TopView™, managers can react faster and more effectively to threats and opportunities facing the organization.

Capabilities

Customer Management

  • Customer search by parameter (e.g. name, phone number, customer code)
  • Customer data inquiry/updates (e.g. outstanding debts, service/support accords)

Parts and Inventory

  • Inventory update (by barcode, product type, usage)
  • Product information retrieval (by description, inventory amount, price)
  • Inventory data retrieval

Corporate Management

  • Revenue data retrieval (e.g. by location, by time)
  • Price information retrieval throughout sales chain (e.g. manufacturer, distributor, reseller, end customer)
  • Employee and task tracking (e.g. sales personnel, couriers)

Benefits

Back-Office Level

  • Increased productivity

Managerial Level 

  • Improved decision making
  • Optimized resource/personnel allocation
  • Increased mobility

Company Level

  • Reduced operating costs
  • Improved employee management
  • Improved inventory control